We may collect and process the following Personal Data and information about you:
We may collect and process the following personally identifiable information when you use our website. We also automatically receive and record information on our server logs:
We may also ask you for information if you experience problems when using this site. We may also ask you to complete surveys for research purposes, although you do not have to respond to these.
If we have an existing relationship with you, and we are able to identify you from information obtained or provided by your use of the site, we may associate those sets of information,
We will only use your information where we have your consent or we have another lawful basis for using it. Unless we say otherwise below, we will use your personal data on the basis that it is within our legitimate interests in operating and management, and providing you with related products and services:
We also use your information to meet our compliance obligations, to comply with other laws and regulations and to share with regulators and other authorities that our Group Companies are subject to. We will only do this on the basis that it's needed to comply with a legal obligation, and it's in our legitimate interests and that of others or to prevent or detect unlawful acts.
For our marketing purposes, we will only use your Personal Data with your consent, and for the following activities:
We will never sell or rent your Personal Data to a third party.
In order to provide you with the products or services you've requested, we may share your Personal Data with our Group Companies, our Business Partners, and third-party service providers. We are committed to protecting your privacy by restricting access to your Personal Data on a need-to-know basis. For more information, you can visit their privacy policies to learn more about how they collect, use and/or disclose your Personal Data.
We may also disclose your Personal Data with governmental, regulatory, or other public authorities as applicable and third-party participants in legal procedures or other third party if we believe to be necessary or appropriate to comply with our legal obligations, defend legal rights or positions of us or otherwise the rights of any third party or individuals’ personal safety, and allow us to pursue available remedies or limit our damages.
We retain Personal Data in accordance with legal and regulatory obligations, as well as for business and operational purposes and will be retained as long as the account remains active.
We will never use your data without lawful basis or your consent, and you are always able to control how we use your data.
We will always ask for your consent to join our newsletter, for example, when you use our contact form.
There will always be an unsubscribe link in our newsletters, which will instantly unsubscribe you from further communications. Your data is still stored (but not used) in our database, to ensure we do not email you in the future.
If you have previously consented to us using your Personal Data for marketing purposes, you can contact us to change this. Email us to request your data to be removed from our databases. (Please find our email address in ‘Contact Us’)
You have a number of rights in relation to the information that we hold about you. These rights include:
The withdrawal of consent will not affect the lawfulness of the collection, use and/or disclosure of your personal data based on your consent before it was withdrawn. If you do not provide (or withdraw) your consent, we may not be able to provide certain or all of our services or products to you.
Your request for exercising any of the above rights may be limited by the laws. There may be certain cases where we can reasonably and lawfully decline your request, for example, due to our legal obligation or court order.
If you want to exercise your rights, or would like an explanation about these rights, please get in touch in the ‘Contact Us’.
We use reasonable organizational, technical, and administrative security measures to protect Personal Data concerning you from accidental, unlawful, or unauthorized destruction, loss, access, use, alteration, or disclosure. We will from time-to-time review and update our security measures as necessary or upon development of the concerning technology to ensure effective and appropriate security measures, and in line with minimum legal requirements as prescribed by the relevant governmental organizations.
If you decide not to have your Personal Data processed by us for advertising purposes via cookies (and similar technologies), this does not mean that we will not show you advertisements. It simply means these advertisements will not be personalized for you using first-party or third-party cookies, web beacons or similar technologies.
We use the following types of cookies:
Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into our secure website;
Analytical/performance cookies. These allow us to recognize and count the number of visitors to our website and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily; and
Functionality cookies. These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).